Our Privacy Policy

SWERTE99 places a high priority on safeguarding your personal information. This privacy policy is designed to inform you about the specifics of the information we gather during your utilization of our services, the reasons behind collecting such information, and how we utilize the gathered data. It is important to acknowledge that this privacy policy establishes an agreement between you and SWERTE99 (“We,” “us,” or “our,” as applicable). This policy is an integral component of the overall terms and conditions outlined by SWERTE99. We reserve the right to make periodic revisions to this privacy policy, and any such modifications will be communicated to you through the publication of updated terms on our platform. We strongly advise you to routinely review this privacy policy for any changes.

Privacy policy

Data Collection

At our core, we recognize that data capable of personally identifying individuals, such as names, dates of birth, residential addresses, email addresses, phone numbers, or other pertinent details, constitutes personal information (‘Personal Information’). During your interaction with our website, registration of an account, or utilization of our services, you may be prompted to furnish personal information. The spectrum of personal information we gather encompasses contact details (including phone numbers), shipping particulars, billing details, transaction histories, website usage preferences, and feedback on our services. This information is sourced both from within Germany and other locations. In the course of your engagement with the service, our server meticulously records your unique activity log, capturing essential management and traffic data. This includes source IP address, access time, date of access, web pages visited, language preferences, software anomalies, and the type of browser utilized. Such data is indispensable for delivering and enhancing the quality of our services. Importantly, we assure you that we will not clandestinely collect personal information without your explicit knowledge and consent.

Data Collection

Methods of Data Collection and Processing

The acquisition and processing of data involve various mechanisms within the operations of SWERTE99. Some of the aforementioned data may be automatically gathered, while personal information can be received directly from you during your interactions with services or through other communications on the SWERTE99 website. Furthermore, personal information may be obtained from online vendors, service providers, and legally acquired customer lists from third-party vendors.

Methods of Data Collection and Processing

As part of our operational structure, we may enlist the support of third-party service providers to facilitate technical assistance for processing your online transactions and maintaining your account. It is important to note that we reserve the right to access any information supplied to these third-party providers, service providers, and e-commerce services. The usage of personal information in these instances will adhere strictly to the stipulations outlined in this privacy policy.

In accordance with our commitment to privacy, any disclosure of this information to external parties beyond our organization will be consistent with the guidelines established in this privacy policy. To safeguard your privacy, we take proactive measures to ensure that our agreements with third-party service providers and online entities incorporate provisions that protect your personal information.

Utilization of Information

The personal information obtained from you serves multiple purposes, including but not limited to essential security and identity verification, processing online transactions, facilitating your engagement in third-party promotional activities, fulfilling operational necessities, and addressing any other objectives related to the functionality of the Service. Consequently, there might be instances where we share your personal information with meticulously chosen partners, which may encompass parties involved in data-sharing agreements with the aforementioned partners.

Utilization of Information

Furthermore, your personal information may be employed to provide you with:

  • Promotional offers and details about our products and services.
  • Promotional offers and information pertaining to products and services from our partners, aimed at diversifying the product range and enhancing customer service.

Periodically, we may seek your input through surveys or competitions. Your participation in these endeavors is entirely voluntary, affording you the choice to disclose or withhold information. The details requested may involve contact information (such as name, mailing address, and phone number) and demographic information (such as zip code or age). Upon acceptance of any contest prizes or bonuses, you consent to the utilization of your name for advertising and promotional purposes without additional compensation, unless such practices are prohibited by law. Unless you explicitly opt out of receiving promotional information, we may continue to provide you with such updates.

Exclusions in Information Disclosure

In certain circumstances, we may reveal your personal information as mandated by the law, or when we genuinely believe that such actions are imperative for the following reasons:

Exclusions in Information Disclosure
  • Adherence to all legal processes directed towards us, any of our websites, or services, or situations where we have assumed comparable legal obligations;
  • Safeguarding and upholding our rights or property;
  • Undertaking measures to ensure the personal safety of service users or the general public.

In instances where we independently determine that there has been any form of deception or an attempt to mislead us, the Company, or other users of the Service, including but not limited to activities such as game manipulation or payment fraud, or if there is a suspicion of fraudulent payments (such as using a stolen credit card) or engagement in other fraudulent activities (including refunds or cancellation payments) or prohibited transactions (such as money laundering), we reserve the right to disclose this information, along with your identity, to other online gaming entities, websites, banks, credit card companies, relevant institutions, and appropriate authorities.

  • For the purpose of addiction prevention research, data may be anonymized and transmitted to the respective institution.

Access and Control

You have the option to opt out through the account settings accessible on our website or service, or by utilizing the unsubscribe feature in the promotional emails you receive. Additionally, you can opt out by sending emails or written requests to us at any time, expressing your desire to discontinue promotional communications. We prioritize providing excellent customer service and are committed to meeting your preferences.

Access and Control

Moreover, if you:

  • Wish to verify the accuracy of the personal information we have gathered about you, you can reach out to us.
  • Intend to update your personal information.
  • Have any concerns or complaints regarding the use of your personal information.

Upon your request:

  • We will update any information you furnish to us, provided you can demonstrate the necessity for such modifications.
  • We will flag any information to prevent its future utilization for marketing purposes.
  • It is important to note that, in compliance with legal requirements, nothing in this privacy policy will hinder us from retaining your personal information when mandated by law.

Cookies Usage

When you access our services, we may store information on your device in the form of cookies—small text files that get saved on your device when you visit web pages, recording your preferences. Additionally, we employ local shared objects known as “flash cookies,” which function similarly to browser cookies, aiding in remembering details from your visits to our website. Neither cookies nor flash cookies can be used to access or utilize other information on your computer. Our utilization of these methods is solely for tracking the usage of our services, helping us monitor website traffic, enhance our services, and customize the user experience.

Cookies Usage

Strictly Necessary Cookies

These cookies are vital for enabling users to navigate the website and perform essential functions, such as accessing secure areas or conducting financial transactions. Without these cookies, the efficient functioning of our website would be compromised.

During the Registration Process

Cookies employed during registration save the information collected, allowing us to recognize you as a customer and deliver the services you require. This data may also be utilized to better understand your online interests and improve your access to our platform.

For Visitors to Our Website

We use cookies to gather information from visitors to our website. Our server utilizes three types of cookies:

  • Session-based Cookies: Assigned only during your visit, these cookies facilitate quicker navigation on our site, providing registered customers with more relevant information. They automatically expire when you close your browser.
  • Persistent Cookies: These cookies remain on your computer for a defined period, as specified for each cookie. Flash cookies fall under this category.
  • Analytical Cookies: This type helps identify and count website visitors, offering insights into how they use our services. This data aids in enhancing the site’s functionality and user experience.

You have the option to accept or decline cookies. While most web browsers automatically accept cookies, you can adjust your settings to decline them. The browser’s “Help” menu provides guidance on preventing cookie acceptance, receiving notifications about new cookies, and disabling cookies altogether. For flash cookies, the Flash Player settings manager allows customization, enabling you to manage preferences and disable them. It’s important to note that declining cookies may limit your access to certain interactive features on our website.

Consent for Electronic Service Providers

In order to engage in real money games on our platform, the sending and receiving of funds are integral. To facilitate these financial transactions, we may employ third-party electronic payment systems. By acknowledging and accepting this privacy policy, you explicitly grant consent for the use of personal information essential for transaction processing, which may involve the transmission of information beyond your country or region when deemed necessary. Our commitment to safeguarding your privacy is reflected in the measures taken to ensure that our agreements with payment system providers prioritize your privacy.

Consent for Security Reviews

We retain the prerogative to conduct security reviews at any juncture to validate the log data you furnish and ascertain whether your utilization of the service, as well as financial transactions, align with our terms and conditions and comply with relevant laws. By utilizing our services and consenting to our terms and conditions, you authorize us to employ your personal information and share it with third parties for the purpose of verifying the information you provide during your interaction with our services. This may involve the transfer of information beyond your country when required. The security analysis encompasses various measures, such as the solicitation of credit reports and verification of provided information against third-party databases. Additionally, to facilitate these security reviews, we may disclose necessary information to external parties.

Security Measures

Recognizing the paramount importance of security and the requisite technology to safeguard information, we employ robust measures. All personal information obtained directly from you is securely stored in an encrypted, password-protected database housed within our fortified network. This network is fortified by cutting-edge firewall software, ensuring the utmost protection for your sensitive data.

Safeguarding Minors

Our offerings are designed exclusively for individuals who have reached the age of eighteen (18) (or the legal age as defined in their specific jurisdictions). If anyone provides us with their information through any aspect of the Service, it is considered an affirmation that they are eighteen (18) years of age or older (or the legal age in their respective jurisdiction). As a policy, we actively discourage and identify attempts by minors to access our services, which may prompt a security review. Should we ascertain that minors have attempted or provided personal information through our service, we will not accept such information and will take immediate steps to expunge it from our records.

Consent to the Privacy Policy

By utilizing our services, you explicitly agree to abide by our privacy policy. This document serves as our comprehensive and exclusive privacy policy, superseding any previous versions. It is essential to read this privacy policy in conjunction with our terms and conditions, as well as any other pertinent terms posted on our platform. We reserve the right to periodically update this privacy policy and will inform you of such changes by posting the revised terms on our platform. Continued use of our service following any modifications to this privacy policy implies your acceptance of those changes. We strongly advise you to routinely review this privacy policy. Furthermore, in accordance with Article 77 of the GDPR, you retain the right to lodge a complaint regarding your data processing with a supervisory authority, particularly in the member country where your habitual residence, place of work, or the alleged infringement occurred.